Allianz Global Assistance

If you have Comprehensive Coverage, or you have Supplementary Coverage and require assistance while travelling, please contact Allianz directly.

Mailing address for Comprehensive and out-of-country claims

Allianz Global Assistance
Public Service Health Care Plan
P.O. Box 880
Waterloo, ON
Canada   N2J 4C3             

Allianz Call Centre – PSHCP Claims

From Canada or the United States:
1-800-363-1835 (toll-free)

Outside of Canada and the United States:
(001) 519-742-1691 (call collect)

Hours of operation:
Monday to Friday
8:30 a.m. to 4:00 p.m. (EST)

Allianz Call Centre – Emergency Travel Assistance

If you are eligible for the Emergency Travel Assistance Benefit and experience an emergency or require assistance while travelling outside your province or territory, you can call Allianz on their 24-hour help line.

From Canada or the United States:
1-800-667-2883 (toll-free)

Outside of Canada and the United States:
(001) 519-742-1342 (call collect)

Hours of operation:
24 hours a day / 7 days a week