Pension Offices

Public Service pensioners

Mailing address:

Public Works and Government Services Canada
Government of Canada Pension Centre 
Mail Facility
150 Dion Blvd.
PO Box 8000
Matane, QC G4W 4T6

Telephone numbers:

From anywhere in Canada:
1-800-561-7930 (toll-free)

Hours of operation:
Monday to Friday
8:00 a.m. to 4:00 p.m. (your local time)

From outside of Canada:
1-506-533-5800 (call collect*)

Hours of operation:
Monday to Friday
8:00 a.m. to 4:00 p.m. – Atlantic Time (GMT - 3:00)

TDD system calls:
1-506-533-5990 (call collect*)

*Collect calls will not be accepted if you are calling from the region served by the toll-free telephone number, unless it is a TDD call.

Canadian Forces pensioners

Mailing address:

Public Works and Government Services Canada
Government of Canada Pension Centre
Mail Facility
PO Box 9500
Matane, QC  G4W 0H3

Telephone numbers:

From anywhere in Canada:
1-800-267-0325 (toll-free)

From outside of Canada:
(001) 613-946-1093 (call collect)

RCMP pensioners

Mailing address:

Government of Canada Pension Centre 
Mail Facility
150 Dion Blvd.
P.O. Box 8500
Matane, QC  G4W 0E2

Telephone numbers:

From the National Capital Region:
613-993-9071

From outside the National Capital Region:
1-800-661-7595 (toll-free)

Hours of operation:
Monday to Friday
8:00 a.m. to 4:00 p.m. (EST)

Veterans

Mailing Address:

Veterans Affairs Canada
PO Box 6000
Matane, QC
G4W 0E4

Telephone numbers:

From anywhere in Canada: 1-866-522-2122

Hours of Operation:

Monday to Friday 
8:30 to 4:30, EST

From outside of Canada:

  • United States : 1-888-996-2242 (toll-free)
  • United Kingdom, Germany, France, or Belgium : 00-800-996-22421 (toll-free)
  • Any other country : 1-613-996-2242 (collect)

Pensioners subject to the Judges Act

Mailing address:

Office of the Commissioner for Federal Judicial Affairs
99 Metcalfe Street, 8th Floor
Ottawa, ON   K1A 1E3

Telephone numbers:

From the National Capital Region:
613-995-5140

From outside the National Capital Region:
1-877-583-4266 (toll-free)