Did You Know?

• For over-the-counter smoking cessation aids to be eligible under the Plan, they must be prescribed by a physician AND dispensed by a pharmacist.
  Read more about the Drug Benefit
• When you fill your prescriptions using your PSHCP Benefit Card at the pharmacy, you do not need to submit a paper claim.
  Read more about Claims
• You can receive your claim reimbursement faster by signing up for Direct Deposit through the Sun Life Member Services website at www.sunlife.ca/pshcp.
  Log into my Sun Life account
• Prior to incurring expenses for nursing services, your physician must fill out a questionnaire so that Sun Life can determine if the services are eligible under the Plan.
  Read more about Nursing Services
• There are over 700,000 Plan members, of which 47% are pensioners.
  Read more about the PSHCP
• Drugs used for treatment other than what is recommended by the drug manufacturer (off-label indications) are not eligible under the Plan, even when such usage is recommended by a physician.
  Read more about the Drug Benefit
• Appeals related to denied claims must be submitted within 12 months of the date of your claim statement.
  Read more about Appeals
• An application form is required when you join or leave the Plan, amend your coverage level, transfer your coverage type, or apply for survivor benefits.
  Read more about Managing my Coverage