Project Management Officer

Key Responsibilities

Project Management

  • Plans, develops and leads significant projects involving design, development, research, reporting, resourcing and implementation
  • Develops and provides clear and concise scopes of work, project charters, project plans, communications deliverables, budget and control documents, schedules and quality control plans
  • Implements effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle
  • Executes project plans according to project methodologies; ensures successful and coordinated completion of project components; and ensures project implementation readiness
  • Develops relationships and facilitates collaboration with clients and multiple stakeholders
  • Prepares and presents project status reports for senior leadership and for the Board of Directors as required
  • Coordinates the Administration Authority’s participation in the contract transition working groups and manages the working groups’ deliverables and documentation

Business/Operational Planning

  • Manages the development and implementation of the organization’s business/operational planning process
  • Identifies the key activities, deliverables, time frames and resource needs for the business/operational plan
  • Undertakes environmental scanning activities to support the planning process; consults with internal and external stakeholders for input; undertakes research on best planning practices and trends; and promotes an internal understanding of the planning processes
  • Maintains operational planning management tools in support of the business/operational planning process
  • Develops processes to monitor and report on progress against the business/operational plan, including reports for stakeholders and the Board of Directors

Program Delivery Performance Measurement

  • Designs and implements an internal performance monitoring framework to track the organization’s program delivery against its goals and objectives by developing performance measures, metrics, targets, indicators and tracking controls
  • Provides accurate and timely collection of performance metrics data; analyzes and interprets performance information; provides analysis to support and guide the business/operational planning process; and provides consolidated performance analysis for the Administration Authority’s annual reports
  • Prepares and presents performance reports and results to senior leadership and the Board of Directors as required.

This position reports to the Chief Operating Officer (COO).

Qualification Requirements


  • Post-secondary graduation in Business Administration, Health Sciences, Health Administration or related field
  • A professional certification, either acquired or underway, in Project Management (i.e., Project Management Professional (PMP), granted by the Project Management Institute (PMI), or PRINCE2 Practitioner, granted by AXELOS) is an asset


  • At least 5 years of recent experience in project management
  • Experience in budgeting and expenditure / cost control
  • Experience in analyzing complex project situations, interpreting client requirements effectively, and recommending solutions to meet users’ requirements
  • Experience in managing multiple stakeholder relationships
  • Experience in strategic alignment of business/operational plans and project initiatives to support business requirements
  • Experience in program planning or project management in a health care field would be an asset
  • Experience in process mapping is an asset.


  • Project management methodologies and tools
  • Business/operational planning methodologies and processes
  • Performance measurement processes and tools
  • Risk principles and risk-based approaches
  • Health care insurance industry and private health care plans is an asset


  • Demonstrated competencies with word-processing, spreadsheets and presentation software
  • Demonstrated experience with project management and database applications
  • Ability to communicate effectively with senior management and external stakeholder organizations
  • Ability to work well with people from different disciplines with varying degrees of experience
  • Proven ability to successfully execute on complex, high-risk projects
  • Demonstrated ability to manage multiple tasks simultaneously in a hands-on manner, adjusting to issues as needed in a dynamic work environment
  • Superior ability to define and analyze problems, evaluate alternatives, find solutions, and make decisions
  • Excellent presentation, briefing and facilitation skills on complex concepts

Personal Suitability factors

  • Work effectively in various teams; client service orientation; attention to detail; manage priorities; broad thinking and vision; results oriented
  • Initiative, dependability, judgement and adaptability

Administration Authority Core Competencies

  • Adaptability and flexibility
  • Analytical and creative thinking
  • Accountability
  • Effective interactive communication
  • Initiative
  • Teamwork
  • Relationship/network building

Interested candidates should send a resume and cover letter to