Administration Authority

Member correspondence, appeals, and inquiries that cannot be resolved with Sun Life can be sent to the Federal Public Service Health Care Plan Administration Authority at the following address:

Federal PSHCP Administration Authority
Box 2245, Station D
Ottawa, ON K1P 5W4

Please note that the Administration Authority cannot process your claims or access your PSHCP file directly. If you have a question about a specific claim, or if you need information about your benefits, please direct your inquiries to Sun Life (or Allianz for members with Comprehensive Coverage).