Health care is also for the mind

May 17, 2021

Mental health is an important aspect of our overall well-being, but it is too often ignored. Sometimes we might not even realize that our mental health issues are affecting our physical health. Tending to our mental and our physical well-being, can go a long way to managing our overall health during the COVID-19 pandemic.

Did you know?
If you visit the Sun Life’s PSHCP Member Services Website, you have access to the Lumino Health Centre, a space dedicated to providing health and wellness information. You will find regularly updated wellness and mental health content available via articles, videos, and podcasts. A provider search tool is also accessible, along with provincial coverage information.

Temporary Changes to the PSHCP still in effect
The list of eligible mental health practitioners under the PSHCP has been temporary extended to include social workers in all regions of the country, along with psychotherapists/counsellors. Additionally, the requirement to have a prescription under the PSHCP is temporarily suspended.

Please note that to be covered for the services of a social worker, a psychotherapist or a counsellor, all claims must be sent by mail using a completed and signed PSHCP Claim Form for members with Supplementary Coverage or a PSHCP Claim Form for Out-of-Country Claims for members with Comprehensive Coverage. Please attach all supporting documentation (original receipts, bills, invoices, physician or practitioner statements, and/or questionnaires, etc.) and mail the form to the following address:

Members with Supplementary Coverage:
Sun Life Assurance Company of Canada
PO Box 6192, STN CV
Montreal, QC H3C 4R2

Members with Comprehensive Coverage:
Allianz Global Assistance
Public Service Health Care Plan
P.O. Box 880
Waterloo, ON N2J 4C3

Virtual Services Provided by Medical Practitioners
The PSHCP will reimburse eligible expenses that are the reasonable and customary charges for virtual services provided by the medical practitioners listed below. The practitioner must be registered in the province or territory where the member resides.

Eligible virtual services under the PSHCP are:

Practitioner

Maximum Eligible Expense

PSHCP reimburses

Chiropodist or podiatrist

$300 in a calendar year

(Maximum combined amount for the listed practitioners.)

80%

Chiropractor

$500 in a calendar year

80%

Naturopath

$300 in a calendar year

80%

Osteopath

$300 in a calendar year

80%

Physiotherapist

 

Up to $500 and over $1,000 in a calendar year

80%

Psychologist, social worker or psychotherapist

$2,000 in a calendar year

(Maximum combined amount for the listed practitioners.)

80%

Speech language pathologist

$500 in a calendar year

80%

 

If you have questions regarding your PSHCP coverage during the COVID-19 pandemic, please contact the PSHCP Call Centre at 1-888-757-7427 (toll-free) or
613-247-5100 (in the National Capital Region).