About the Administration Authority
The Federal Public Service Health Care Plan Administration Authority is a not-for-profit corporation that oversees the Plan Administrator’s (Sun Life Assurance Company of Canada) administration and interpretation of the PSHCP Administrative Services Only Contract. The Administration Authority is accountable to the President of the Treasury Board and to the Partners Committee, which is composed of members representing the employer, the employees, and the pensioners.
The Administration Authority’s activities include:
- Ensuring that the Plan Administrator adjudicates claims according to the Contract;
- Conducting audits and evaluations regarding the payment of benefits;
- Managing the Appeals process;
- Communicating with Plan members;
- Collecting information about Plan performance and reporting it to the Partners Committee.
The Administration Authority does not:
- Adjudicate or reimburse member claims;
- Store member claims files;
- Provide information about specific member claims;
- Make changes to the Plan.
Board of Directors
The Administration Authority is governed by a Board of Directors. Members are appointed by the employer (President of Treasury Board of Canada) and the bargaining agents of the National Joint Council. The President of Treasury Board of Canada, on the recommendation of the National Joint Council, also appoints the Chairperson and one Director to represent pensioners. Directors are appointed for terms of one to four years, and are eligible for reappointment after satisfactory completion of their terms.
Chairman of the Board:
Renewed Term on July 1, 2014
Jean-Claude Bouchard has held numerous executive-level positions since his public service career began in 1971. Notably, he held the positions of Chief Human Resources Officer for the Treasury Board Secretariat, Assistant Deputy Minister of Industry Canada and then of Fisheries and Oceans Canada, and President of the Canadian Environmental Assessment Agency. From 2008 to 2011, he was a member of the RCMP Reform Implementation Council, which reported to the Minister of Public Safety. He was appointed Chair of the Board of Directors of the PSHCP Administration Authority in 2009, and serves as Chair of the Executive Committee of the Board.
Appointed by the Employee side:
Renewed Term on November 1, 2015
Chris Aylward has been on the Board of Directors of the PSHCP Administration Authority since November 2012, and serves on the Executive Committee. Chris began his public service career as an employee of the Canada Revenue Agency (CRA) in October 1981 at the St John’s Taxation Center. Chris transferred to Ottawa in 1990 to work at the CRA Headquarters. Since his employment with CRA, he has been an active member of the Public Service Alliance of Canada (PSAC). He has held many positions within the union, starting as a local union steward, to the current position he holds today as National Executive Vice President of the PSAC.
Renewed Term on May 1, 2014
Edward (Eddie) Gillis has spent 25 years in the labour relations field. After joining the Professional Institute of the Public Service of Canada as an Employment Relations Officer in 1992, he spent a number of years as a labour relations professional in the Institute’s regional offices. In 1998, he was named the Institute’s Executive Secretary, advising the Board of Directors on a diverse range of governance and management issues. Eddie was appointed Chief Operating Officer and Executive Secretary in 2010 and now leads the Institute’s management team and staff compliment. Eddie Gillis is currently Vice-Chair of the Board and he also serves on the Executive Committee.
Renewed Term on May 1, 2016
John Gordon has worked for the public service since 1974 and has held numerous positions with the Public Service Alliance of Canada, including that of National President from 2006 to 2012. He has represented labour interests for government organizations as a member of several committees and councils, including the previous Trust and Partners Committee of the Public Service Health Care Plan. He was appointed to the Board of Directors of the PSHCP Administration Authority in May 2012 and currently serves on the Executive Committee, the Audit and Finance Committee, and the Appeals Committee.
Renewed Term on May 1, 2016
Paul Morse retired in 2007 after 35 years in the public service. Throughout his career, he worked as an Electronic Technologist with Transport Canada and Environment Canada. In addition, he was always actively involved with Local 2228, International Brotherhood of Electrical Workers in various capacities. In 1994, he was appointed to a full-time position as a Representative for the Union. In 1997, he was elected as the Union’s Business Manager/Financial Secretary. From 2003 to 2005, he was Chair of the National Joint Council Bargaining Agent Side and was the Union Lead in the negotiations that led to the introduction of the PSHCP benefit card. He was first appointed to the Board of Directors of the PSHCP Administration Authority on May 1, 2007. He is currently serving his third term on the Board, acting as Chair of the Appeals Committee and serving on the Audit and Finance Committee.
Appointed by the Employer side:
Renewed Term on September 16, 2016
Pierrette Boyer retired from the public service in September 2013. Her last position was Chief of Staff and Special Advisor to the Assistant Deputy Minister of the Pensions and Benefits Group in the Treasury Board of Canada Secretariat. During her public service career, Pierrette developed and implemented pensions policies and programs as well as pensions and benefits communication products. With her legal background, she also has experience in providing advice and support in legislative development and litigation affecting federal pensions and benefits. Recently appointed to the Board of Directors, Pierrette serves on the Executive Committee and the Appeals Committee.
Appointed September 16, 2016
Dominic Laporte is the Assistant Deputy Minister, Human Resources and Corporate Services at Fisheries and Oceans Canada. He was previously the Executive Director, Pension Policy and Program at the Office of the Chief Human Resources Officer at Treasury Board of Canada Secretariat and, prior to that, the Executive Director and Secretary of the Canadian International Trade Tribunal. Dominic has law degrees in common law and civil law, as well as a B.A. in social sciences (economics). Before joining the federal government, Dominic was owner and co-founder of a company specializing in academic tutoring. He serves on the Audit and Finance Committee.
Renewed term on August 1, 2017
Tammy Labelle has a demonstrated track record in managing and leading various files in the area of public service benefits and compensation. In addition to her Board duties, she serves as Director General, My GCHR Sector at Public Services and Procurement Canada. She serves on the Audit and Finance Committee.
Appointed term on April 9, 2018
Wendy Loschiuk retired from the Office of the Auditor General of Canada (OAG) in 2015 where she was an Assistant General. After joining the public service in 1979, Wendy started her career with the Department of National Defence, reviewing programs and spending, before moving to the Treasury Board of Canada Secretariat and the OAG. Throughout her career, she has served as a member of several audit boards and task forces, examining standards and practices, and has worked with other audit institutions in the improvement of their audit practices. Since retiring, Wendy has volunteered her time as Treasurer for an Ottawa-based charity.
Appointed term August 1, 2017
Before retiring in 2009, Jacques Lambert served in the public service for 41 years with several departments, including Veterans Affairs Canada and the Ministry of Employment and Immigration. For more than 15 years, Jacques has been actively involved in national committees and on management boards.
The Administration Authority operates with a staff of 12, who provide expertise in the areas of benefits administration, financial management, audit, risk analysis, appeals, reporting, and communications.